Provide secure access to contact centre apps and VoIP apps to remote call centre users.
Empower BYOD users
Enable BYOD users to securely access CRM and VoIP apps from anywhere and over any network.
Cost-effective delivery of high quality voice traffic over low bandwidth networks.
Accops solutions follow latest security standards and practices to ensure strict compliance.
Accops enabled VoIP
Customer service executives work under strict supervision to protect customer privacy and ensure compliance with data regulatory norms. But, maintaining a similar level of security and monitoring in a remote work environment is a tough ask. What organizations need is a secure and reliable solution with superlative performance to support their customer services and ensure continued business operations even in a pandemic or disaster recovery scenario.
Accops solution provides encrypted wire-speed voice traffic and secure access to CRM and contact centre applications over low bandwidth, enabling workforce to work smoothly from anywhere. The out-of-the-box multi-factor authentication, dynamic risk assessment and device entry control features help organizations to bind individual users to a single compliant device. Data leakage prevention features mitigate challenges arising out of work-from-home scenario and ensure compliance with DoT regulations and other data security guidelines.
A single solution to provide secure encrypted access to contact centre apps as well as VoIP applications.
Super-fast encryption method is used to deliver a superlative performance in terms of voice delivery, and mitigate the concerns of call drops or jitters.
Grant access to the right corporate assets for the authorized users in the right context, based on adaptive risk assessment.
Restrict users to one device
Use multiple parameters, like log-in time, device location, device fingerprint, etc., to bind the user to an authorized device.
Strong data security
Integrate MFA for an extra layer of security. Create a secure sandbox to block printing, desktop session recording, USB devices for ensuring strict compliance.
Detailed audit logs
User activity reports on who accessed what, when, where and how ensures detailed auditing and compliance.
Secure remote access to customer data
Virtualize and deliver CRM & contact center applications securely to employees working from home, using their personal devices.
Deliver voice in high quality over internet
Stream uninterrupted wire-speed voice to users' laptops, smartphones even over low bandwidth networks, without increasing cost per customer call.
Ensure data security and comply with regulations
Use multiple parameters like log-in time, device location, device fingerprint, etc., to bind the user to a single authorized device. Also enable strict data leakage prevention.
The leading oil PSU adopted Accops HyWorks and HySecure to centralize applications and secure them from potential threats generated at endpoints. Accops' solution provided the following benefits to HPCL:
Flexibility and scalability to deliver new system upgrade & support
High-performance 24x7 availability
Reduced IT costs by 25%
Robust & comprehensive disaster recovery
The Germany-based multinational investment bank adopted Accops HyWorks and HySecure to securely deliver business applications & desktops to vendors. The following were the benefits provided by Accops:
Zero endpoint management
Secure access from unmanaged devices without any security concerns
Instant roll out of application/software upgrades
Automatic device enrolment, audit and control
One of the leading cancer research institutes in Asia adopted Accops HyWorks and HyDesk to achieve application and desktop virtualization for seamless user experience. They enjoyed the following benefits from Accops' solution:
Improved ease of management
Cost optimization for application delivery and installation
Improved security and operational efficiency
The global pharmaceutical major consolidated its IT infrastructure with Accops HyWorks and HyDesk to ensure strict security compliance. Accops delivered the following benefits:
Centralized desktop management
Faster resolution of user's desktop issues
Save more on power, lower TCO than desktops
Simpler compliance management
The state-owned insurance corporation rolled out Accops HySecure to enable its agents and branch office users to securely access regional data centres over internet. LIC got the following benefits from Accops' Solution:
Highly reliable & easily scalable solution
Seamless access even over low-bandwidth networks
Contextual access, device entry control and detailed audit log
Secure, encrypted connectivity over internet without any endpoint management
The leading Indian conglomerate adopted Accops HyWorks, HySecure & HyID to provide secure SAP access to users at its remote branch offices. The following were the benefits provided by Accops:
Secure access for extranet, roaming users with no SAP client
Zero endpoint management
Single deployment for multiple organizations
Easy multi-factor authentication & integration
Japan’s 2nd largest university adopted Accops HyLabs to improve its IT infrastructure with an objective to get a self-sufficient system. Accops provided the following benefits:
Students and faculty are both empowered and given access to an automated lab environment
Minimal IT dependency and lower TCO
Realtime learning analytics
Secure access anywhere, anytime and from any device
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