It is clarified that Accops provides software technology solutions on license basis to its Customers for being used by business users of its Customers including employees and employees of contractors of its Customers (“Users”) . The Users can use either the laptop and or end-devices provided by their employers or their personal laptop and or devices. Accops technology solutions, when deployed, reside on Customer owned or hired infrastructure, fully managed and controlled by customers or customer appointed IT service provider or customer hired cloud service provider (“Infrastructure”). All Information that is collected and processed by Accops solutions while using Accops solutions is stored on the Infrastructure fully in control of the Customer and Customer is the custodian of all such information, which includes
- User Details (Username, User ID)
- Company name & Email ID
- Phone number
- IP address of users (including hostname, domain name, WAN IP address and Geolocation)
- OS Version
- User device uniquely identifiable information like CPU ID, HDD ID, Motherboard ID, USB device serial number, OS ID, Machine MAC ID, IMEI number or UID
- Third-party websites and apps visited
- Logs history
Accops does not have any access to or control over such Information residing on the server of its Corporate except for need to know basis for product troubleshooting and technical support reasons.
That apart, our Website and Apps are also visited by public at large seeking to know about our offerings, services and expertise with a view to learn, procure our services and technology solutions. We collect only those information and data which are necessary to provide and improve our services and user experience. In course of such visit whatever information/data/profile are disclosed by/collected from the users are required in the mutual interest of our business and the users, as well as for statutory requirement and complying with our legal obligations.
We also organize webinars as we are in partners with Technology vendors as well as Distributors and in such case, we or our corporate customers arrange seminars by using web-applications of other service provider and invitees participating such webinars are required to disclose their personal identity information (i.e. Name, Email ID, Phone number, Job Profile, Company Details) on such web-applications, like Zoom, Cisco, GotoMeeting etc. etc.. who are the processor of your Information/data as well as the information is also available with the corporate customers of our technology solutions. When you participate in such webinars, some information/data are disclosed to other participants, for example, the attendee list shows your name and other details; if you turn on your video camera, your image will be visible to other participants; if you send a chat or share content or profile that can be viewed by other participants. In any event, participation in such seminars is the exclusive choice of the invitees as well as these invitees also invite their known contacts for the learning and hence, the participants of such seminars disclose the required Information and data out of their own volition and expressly consent to the processing of their personal Information for legitimate purpose and/or in the interest of the participants, who are the controllers of their Information and data.
In any event, users have the right to control the disclosure, correction and deletion of Information available with us. In case of any assistance required from us (Accops) for removal and/or deletion of any Information/data/profile, the concerned user may write to us at firstname.lastname@example.org