We empower organizations to enable their employees to have the freedom to work from anywhere and be at their productive best.
800+
Global Enterprise Customers
250+
Active Partners
200+
Strong Team
Why Accops?
We believe the next world war will be fought on desktop PCs. For those of you who always wanted to be a soldier, it's your chance to become a cyber soldier by engineering, architecting, and supporting cybersecurity solutions to critical enterprises, governments and government institutions, businesses, and the general public at large. Accops is proud to build cybersecurity and IT infrastructure products to fuel the “Make In India” and “Atmanirbhar” goal of the Indian government. Join Accops and help make the world a safer place.
Stand Out from the Crowd
Work on core networking, OS, cybersecurity, virtualization, and scalable cloud technologies to engineer direct value to end customers.
Enjoy the Start-up Chaos, Safely
Experience the thrill and vitality of a start-up, and foster a culture of continuous innovation with an agile approach to deliver customer delight.
Create Long Term Value
In your career journey, every company acts as a building block. At Accops, you will make good friends, meet great mentors, and gain immense experience. We promise to make a positive impact on your life.
Our Values
Integrity
We standby our words. We do what we say
Excellence
We deliver the best and demand the best
Empathy
We create win-win solutions under constraints for all
Wisdom
We take intelligent risks
Joy
Keeping those around us happy, makes us happy
What We Offer
Our workforce is spread across the length and breadth of India, right from Kashmir to Kanyakumari and Bengal to Kutch
Work from home, forever for suitable teams
Cool and nice office in Pune for new joinees and office lovers
Medical insurance for family and parents
Unlimited leaves for long-term employees
Sponsored training programs
ESOP for deserving members
Life At Accops
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.
Bharti Singh Bhati, Quality Assurance Engineer
I work on new challenges every day, building capabilities across channels to grow our business and help our customers in their digital transformation journey.
Faizul Dar, Partner Success Manager
No two days are the same at Accops. Every day is exciting as I get to work alongside some of the best in the business and learn from them.
Ayushi Nanda, Lead Generation Champion
As someone new to the industry, I have got the best mentorship I could possibly imagine. I have had the freedom to explore and work on different functions.
Sharath Kodi, Associate Systems Engineer
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.
Bharti Singh Bhati, Quality Assurance Engineer
I work on new challenges every day, building capabilities across channels to grow our business and help our customers in their digital transformation journey.
Faizul Dar, Partner Success Manager
No two days are the same at Accops. Every day is exciting as I get to work alongside some of the best in the business and learn from them.
Ayushi Nanda, Lead Generation Champion
As someone new to the industry, I have got the best mentorship I could possibly imagine. I have had the freedom to explore and work on different functions.
Sharath Kodi, Associate Systems Engineer
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Hands-on knowledge of operating Vulnerability Assessment scanners like Nessus, OpenVAS etc.
Strong hands on and working knowledge of Burp Suite
Metasploit Framework
Python
Shell Scripting
Good to have:
Prior experience working as a Software Developer in a medium to large scale team specializing in security.
Experience in conducting IT/IS Audits
Working knowledge of ISO 27001 and industry standards pertaining to information security
Active participation in information security community including bug bounty programs of different websites/services
Exposure to mobile application security testing frameworks like MobSF
Desirable Certifications:
Certified Ethical Hacker (CEH)
Certified Information Systems Auditor (CISA)
Offensive Security Certified Professional (OSCP)
Roles and Responsibilities
Securing Accops Products through continuous testing
Conducting periodic vulnerability assessments and penetration testing to discover security issues
Co-ordinating with engineering team to validate, fix and verify reported security issues
Co-ordinate with our customers to respond and remediate security issues reported by them
Imbibe strong security culture within the organization by conducting periodic security awareness trainings, sessions on secure coding practices for development teams
Monitor and safeguard Accops Infrastructure from external threat actors
Conduct periodic audits of internal & public facing infrastructure to identify and close deviations as per industry best practices
Liaison with product architects to review existing design architecture and suggest improvements based on security best practices from time to time
Soft Skills Required
Clarity of thought
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Desirable:
Strong communication skills (both written and verbal)
Should have minimum of 4 years of experience in manual testing methodologies, techniques
Good understanding of QA processes and management
Hands on experience of designing test plans, test strategies
Proven ability to manage team and assigning tasks
Defect Management, Defect Prioritization, Test Case Management
Good knowledge of test management and defect management tools
Must have Computer Networking skills / Virtualization skills
Must have experience with system software testing.
Good to have:
Hands on experience in automation testing
Hands on experience in framework designing and reporting
Knowledge of performance testing tools like JMeter or any other
Knowledge of Web Services testing
Hands on experience of client server model-based products and desktop clients
Exposure to mobile applications testing
Kubernetes and Container technologies
Having domain experience of virtualization especially Nutanix, VMware, Microsoft
Reporting and communication:
Understanding the test metrices, prepare and share with stake holders
Ability to communicate effectively with team and management
Hands on experience in releasing products/builds to customers with supporting documents
Hands on experience in documentations of product communication flows and product guides
System:
Good understanding of server configurations
Good networking concepts and analytical skills
Roles and Responsibilities:
Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
Lead and mentor QA team members, as well as manage outside contract testers
Guide teams for understanding requirements and provide pointers for designing boundary cases and efficient test model
Understand automation structure in place, help team to make it better
Understand customer requirements, coordinate with development team, and get it implemented with general availability in mind
Establish and evolve QA processes for efficiently delivering products to market with best of quality Good domain knowledge or at-least end user expectations
Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
Strong knowledge in Windows Server and client operating systems, Network/Systems administration, Active Directory, Group policy objects, User Profiling and Remote Desktop Services.
Deep understanding of Virtualization (VMWare eSXI, Vcenter, Workspace One, Horizon, MS Hyper-V, Citrix) and HCI (Nutanix)
Understanding of Linux Operating system and proficient knowledge of fundamentals.
Proficiency in any of the Scripting languages: Bash Shell & PowerShell.
Strong networking knowledge and familiar with various monitoring and troubleshooting tools (Wireshark, Process Monitor, Nmap, debug view, etc).
Performance Monitoring and Logging tools (ELK Stack, SIEM, etc).
Experience in IT infrastructure design and administration (Solution Architecture / Sizing / etc).
Good to have:
Cloud management skills.
Experience of working with a product (OEM) company in support or implementation or pre-sales
Roles and Responsibilities:
Co-ordinate with customer and help design, configure and deploy Accops Solution suites for based on Statement of Work (SoW).
Adhere to implementation process including documentation.
Change Management in SoW with customer and product engineering team.
Driving projects from Implementation phase to roll-out and completion while ensuring project goals and success criteria are met.
Manage multiple implementation projects simultaneously with implementation team.
Plan overall execution and timely reporting of multiple projects.
Participate in improving Learning & Development of the professional services team.
Work with product management team to improve the product by suggesting new features and enhancements.
Ensure ‘High Quality’ documentation (Accuracy of content and diagrams, clarity of diagrams (‘professional’ look), architecture and configuration details, etc).
Proper, regular and timely updates regarding project progress and work related matters.
Join and participate in scheduled meetings.
Ensure proper co-ordination with team members, client team, and others as required.
Industry Experience Required
Mandatory:
Must have worked in enterprise IT infrastructure teams or product (OEM) teams supporting enterprise customers.
Must have worked in technical support as L1 or L2 for at least 3 years.
Soft Skills Required
People management skills
Project and task management skills
Customer obsession
Clarity of thought
High Integrity
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Strong communication skills (both written and verbal)
Should be able to design, develop and implement a Business Development Strategy for regional and/or international market
Adept at team management and relationship building resulting in achieving the revenue target annually
Should have inroads into major clients with an established track record
Client first approach
Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members
Knowledge of IT Services (especially Virtualization Domain & information security) and the ability to articulate the business value of those services
Establish and expand the Accops brand throughout the partner community
Generate business opportunities to achieve short and long-term revenue and profit growth
Should be able to develop and maintain a healthy opportunity pipeline on CRM
Ability to present sales proposals and uncover/resolve any concerns or objections
Contribute to Group strategies
Knowledge of and ability to utilize customer profile and information
Should demonstrate a comprehensive grasp of emerging technologies. Knowledge of the technology industry and emerging technologies will be highly appreciable
Good to have
An enterprise-level sales experience in a similar domain
Roles and Responsibilities:
Spearhead the entire Sales department i.e. manage the overall Business Development process of sales
In-depth sales knowledge of Accops solutions and products
Establish relationships with global, national, and local management consulting firms
Train and mentor new joiners
Set up a team of high-performing individuals and hone their sales skills
Respond strategically in customer settings, 'listen' and determine client's business needs
Establish relationships with global, national, and local management consulting firms
Leading and collaborating on pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals
Demonstrate sales presentation skills
Open to traveling for business
Soft Skills Required
Strong communication skills (both written and verbal) is a must
Should be able to design, develop and implement a Business Development Strategy for local and/or international market
Adept at account management and relationship building resulting in achieving the revenue target annually
Should have a customer first approach
Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members
Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services
Establish and expand the Accops brand throughout the business community; to position yourself as a trusted partner and advisor to your clients
Generate business leads to achieve short and long term revenue and profit growth
Should be able to develop and maintain an opportunity pipeline
Ability to present sales proposals and uncover/resolve any concerns or objections
Should demonstrate a comprehensive grasp of emerging technologies. Knowledge of technology industry and emerging technologies will be highly appreciable
Should identify opportunities for revenue generation through application of new technologies
Good to have:
A minimum of 5-10 years of enterprise level sales experience in similar domain
Roles and Responsibilities:
Spearhead the Sales activities i.e. manage the overall Business Development process of sales
Indepth sales knowledge of Accops solutions and products
Establish relationships with global, national and local management consulting firms
Train and mentor new joinees
Respond strategically in customer settings, 'listen' and determine client’s business needs
Establish relationships with global, national and local management consulting firms
Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals
Demonstrate sales presentation skills
Open to travelling for business
Soft Skills Required
Strong communication skills (both written and verbal) is a must
Good experience in product and application support with sound knowledge of networking and IT Infrastructure
Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
Any support experience in Virtualization products coming from Citrix, Microsoft, Dell etc.
Should have worked with any reverse proxy solutions
Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS etc.
OWASP Application Security Guidelines
How typically big enterprise support product installation and upgrades are managed and how the patch management is done
Knowledge of Power-shell scripting, Linux shell scripting, and Python
Infra Support:
Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies, Remote Desktop services, IIS, FSMO roles
Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
Work experience in Client-side operating systems - Windows 7,8,10 are must
Very good Working knowledge in Linux & Mac operating systems
Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc
Knowledge in VAPT Analysis & Security
Knowledge about security software such as DLP, firewalls (End point security are add-on)
Support Management and Tools knowledge:
Good knowledge of L1 and L2 Ticket Tracking tools
Good Knowledge of Service Level Management tools
Should be able to manage escalations and the agreed and provided SLA for various clients
Should be able to provide reports for any escalations, Root Cause Analysis (RCA) , Productivity reports
Must make sure escalations are managed at root level and there is zero repeat escalations
Knowledge in VDI (Citrix, Parallels, VMware Horizon), Nginx
Support Management and Tools knowledge
Knowledge of L1 and L2 Ticket tracking tools
Should be able to provide reports for any escalations, Root cause Analysis (RCA), Productivity reports
Role and Responsibilities:
Providing customer delight
Offering excellent technical support experience to customers
Good listener to customer, provide on time deliveries
Attending tickets and emails (Proactively involvement in escalations and make sure customer commitments are met)
Make sure support deliveries are under defined TATs and SLAs
Involve appropriate authorities when escalations are required·
Coordinate with Sr. System Administrators, SME (Subject Matter Expertise)
Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - Ontime internal escalations
Adapt and implement new technologies related to Zero trust network & Virtualization verticals
Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment
Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs
Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc...
Documentations
Ready to learn and groom
Soft Skills Required
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable
Good Communication skills (both written and verbal)
Good knowledge in Windows System Administration, installation, configuration, tune, maintain and monitor windows servers (2003, 2008 / R2, 2012 / R2, 2016, 2019)
Knowledge in Linux & Mac operating systems
Provide and manage Windows server administration, within an AD environment. Good knowledge of Active Directory, AD components, AD Roles & Functions. Hands on experience of applying Group Policies
Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP)
Work experience in client-side operating systems – Win7, Win8, Win10 is must
Product installation, Upgrades and Patch Management
Networking
Strong fundamentals in networking, IT infrastructure and related texhnologies
Hands on experiencing in Networking, Routing and or Switching
Experience with firewalls, Internet VPN’s remote implementation, troubleshooting and problem resolution
Good knowledge about different VPN technologies
Knowledge about TCP/IP, DNS, Proxy servers
Basic understanding of IPTables, TLS, SSL
Knowledge about security software such as DLP, firewalls (End point security are add-on)
Tools and Expectations
Knowledge in tools like Procmon, Resource monitor & Windows Sysinternal tools
Knowledge and experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on)
Knowledge in VAPT analysis & Security (Desirable)
Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests
Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on
Good to have:
Prior experience in support ticketing tools and process
Experience in documentations
Basic knowledge in Virtualization - VMWARE, Hyper-V
Should be able to provide reports for any escalations, Root Cause Analysis (RCA) , Productivity reports
Role and Responsibilities:
Providing customer delight
Offering excellent technical support experience to customers
Good listener to customer, provide on time deliveries
Attending tickets and emails (Proactively involvement in escalations and make sure customer commitments are met)
Make sure support deliveries are under defined TATs and SLAs
Involve appropriate authorities when escalations are required·
Coordinate with Sr. System Administrators, SME (Subject Matter Expertise)
Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - Ontime internal escalations
Adapt and implement new technologies related to Zero trust network & Virtualization verticals
Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment
Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs
Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc...
Documentations
Ready to learn and groom
Soft Skills Required
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable
Strong communication skills (both written and verbal)
Finance & Accounts
Finance & Accounts Leads
Education:
B.com/M.Com/ CA/ CMA or ICWA/ PGDM-Finance