Boost Productivity with Digital Experience Monitoring
Accops Digital Experience empowers organizations to detect and resolve application, network, and device issues, leading to improved user experiences and increased productivity.
Overview
Key Value Proposition
Accops optimizes user experiences across various locations, devices, and applications through comprehensive Digital Experience Monitoring (DEM).
Summary of Features
- Unified visibility across devices, networks, and applications
- AI-powered early issue detection and root cause analysis
- Cross-department collaboration capabilities
The Problem
Impact of Poor Technology Experiences
Productivity and morale can suffer greatly when employees encounter technology issues, leading to frustration and lost work hours.
Limitations of Legacy DEM Solutions
Traditional monitoring tools struggle to provide end-to-end visibility in modern zero trust architectures m,aking it challenging to identify and resolve problems.
Supporting Statistics
- 66% of companies invested in DEM for zero trust environments
- 74% of organizations experience at least one outage per quarter
- 91% of employees feel frustrated with work software
Product Overview
Core Functionality of Accops Digital Experience
Accops monitors performance across devices, networks, and cloud applications, helping to reduce mean time to resolution (MTTR) and IT costs.
Key Benefits
- 52% faster MTTR
- 20% fewer work hours lost to downtime
- End-to-end visibility in zero trust environments
Accops Copilot
Accops Copilot is an advanced AI assistant that provides real-time answers on application, network, and device performance issues.
Use Cases
Supporting Diverse Workforce and Applications
- Hybrid Workforce Monitoring
- UCaaS Performance Monitoring
- ZTNA Visibility
- SaaS SLA Monitoring
Platform Overview
Accops Zero Trust Exchange Features
- Business Analytics: Gain insights to optimize performance
- Cyberthreat Protection: Secure users and devices
- Data Protection: Implement scalable data protection measures
- Zero Trust Networking: Prevent lateral movement
Customer Success Stories
Industry-Specific Testimonials
- Food & Beverage: Improved resolution times (Molson Coors)
- Telecommunications: High root-cause pinpoint accuracy (Ciena)
- Insurance: Simplified issue resolution (Liberty Mutual)
- Entertainment & Hospitality: Productivity improvements (MGM Resorts)
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