Customer service executives work under strict supervision to protect customer privacy and ensure compliance with data regulatory norms. But, maintaining a similar level of security and monitoring in a remote work environment is a tough ask. What organizations need is a secure and reliable solution with superlative performance to support their customer services and ensure continued business operations even in a pandemic or disaster recovery scenario.

Accops solution provides encrypted wire-speed voice traffic and secure access to CRM and contact centre applications over low bandwidth, enabling workforce to work smoothly from anywhere. The out-of-the-box multi-factor authentication, dynamic risk assessment and device entry control features help organizations to bind individual users to a single compliant device. Data leakage prevention features mitigate challenges arising out of work-from-home/anywhere scenario and ensure compliance with DoT regulations and other data security guidelines.